WOOFS! Dog Training Center

Elkielover

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Yikes, sorry but the "one star" review on this page is difficult to comprehend. In five years of using WOOFS for boarding, day care, and training, I have never found the owner or staff to be anything but extremely knowledgable, but above all, putting the dogs' well being and supervision before anything else. I have sent six dogs to WOOFS!! Six!! They have been extremely well cared for and I've never had to worry about their safety. I have had dogs for over 15 years and ever since I found WOOFS, I have been more than a pleased client. My dogs have always been very well supervised-how do I know? I drop by at all times due to an irregular schedule. There is always a staff member with the adult dogs and the puppies. My dogs are my family so I want them to be at a boarding and day care facility where I know they are in a environment of utmost care. I know from training, fostering, and rescuing dogs for years, I know of no facility better than WOOFS and I have used other places for boarding and daycare (none since finding WOOFS). The staff at WOOFS have always treated me with the utmost professionalism and courtesy.

In all the years I've been at WOOFS, my experience has ONLY been positive!

Dogfan

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I took puppy classes at Woofs with my dog and a family member boarded her dog there and used them for daycare. We love the staff. They were friendly, professional and very caring. I have referred many friends there and all came back to thank me for referring them there because their dogs had a great time and were well cared for.

woofs_is_not_safe

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Had a terrible experience, and I learned quickly that your dogs are not as safe as you think they are Woofs. My puppy was seriously injured while boarding at the Shirlington location. No one took her to the vet, no one called me or my fiance. She had a fractured leg - but the staff assumed that a. it was a preexisting condition (no idea why) and b. it was just a muscle strain. I was told by the owner that she was not in real pain because she never cried loudly. These behavior specialists still have a lot to learn. My puppy was crying softly, moping, sleeping all day, etc. When we picked up from boarding her back right leg was dragging behind her on the floor when she could no longer hold it off the ground. When asked why she was not taken to the vet the owner actually said that it would be ridiculous to take every dog that limped at daycare to the vet. She then preceded to tell me how many times she had taken her dogs to the vet because she thought they had a fracture and didn't. I guess she's better safe than sorry and the Woof's clients are better sorry than safe. My dog is in a cast for a month - that requires a vet visit every 3 days to rewrap, cannot go for walks, play with toys, or do anything but rest and relieve herself. The staff have no idea how it happened. No one saw anything. A staff member discovered her limp when it was time to take her to the crate for dinner. I can't believe that they did not provide better care, did not supervise the puppies carefully, and showed a complete lack of concern for my puppy's health. Follow up conversations with the owner were absolutely ridiculous - she was defensive, contradictory, lacked any compassion for the health of my dog, rude (cursed several times) all while I was just trying to find out how my dog fractured her leg under their supervision. Woofs is not as safe as I thought it was.