This was my second time to have a brazilian wax and I said after the first I would never do it again it hurt so bad, the person doing it had no personality and the atmoshphere was uptight. Then, a friend talked me into doing it again.(it had been a while, so i forgot the pain I guess) But, she told me about D'Lesa. This women is GOOD!!!!!!!!! I will be a client 4ever.