I want to start by saying I cant agree more with all the negative reviews of this place. And if it wasnt such a hassle to take them to court for failing to deliver what was expected and breach of contract , we would. I will say that we were told ahead of time we would not know who of photographer would be, but he was pleasant and did take most of the pictures we wanted. It is in dealing with Jennifer that all the trouble lies, They write their contracts in such a way that it could have multiple meanings, they dont respond to you in a timely manor and were very slow in getting our negatives. And now are having trouble with putting our wedding album together the way we want it and not the way they are designing it. They are quick to take the money but not quick on delivering the goods. It was a rating that was negative to the tenth degree I would use it. I wouldnt never ever recommend these people to anyone. and I guess the saying is true cant judge a book by its cover