First of all I have to say that I have never written a consumer review for anything in my life, but I really had just that great of an experience! I will start out by saying what I told D'lesa and that is I'm kinda glad that I experienced everything a brazilian wax shouldn't be and even the mediocre ones, because now I can see and appreciate what the best should be and is. . . . and that has only come from D'lesa! She was absolutely wonderful! I have been to what I was told was one of the best places to get a wax at Beautique Day Spa and Salon and was surprisingly extremely disappointed by Jennifer! She nearly ripped the meat out of me. . . . and that was in the span of my all of FIVE minute wax (no joke). You don't even have time to breathe. I've heard great things about D'lesa from family and friends, so I finally made an appointment. I seriously was upset with myself for not coming to her sooner. She made me feel comfortable, she was so personal, and it was the less pain I've ever experienced from a wax! She educated me and answered all of my questions professionally instead of giving me insulting, kindergarten answers. I promise you it's absolutely no turning back after you experience D'lesa!