A New You Day Spa & Salon

formyown1

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Rude and Very Unprofessional
My daughter booked a mother/daughter day spa treatment for her and I the day after mothersday. Our appt was "by appt only" for 8am as I live in TN and I had a return flight late in the afternoon. We arrived on time and sat in the parking lot for an hour. We finally were able to track down the owner via some workmen in her parking lot. This woman was rude and horrible to my daughter. She said we didnt confirm and canceled our appt but my daughter called and confirmed the entire day the friday before. She very patiently argued with the owner explaining at length what we went though to get this appt, My traveling to town, her arranging for a sitter for the day and the owner HUNG UP ON HER. Hung up!!! My daughter was calm and polite the entire conversation. Her husband called around and booked us at Seasons in Hamburg. I recommend SEASONS. They took us on the spot. Brought in a extra massage therapist and provided full serves for us, even getting us done in time for me to catch my flight. DONT book services at A New You. They may just decide not to show up and then not care at all that they ruined your entired day. Very Unprofessional!!!!