House of Siam 
bookmark add photo write a review this is my business
Whether it's a sit-down meal of dancing squid and tamarind duck you're after, or a wonton soup to go, we'll make sure you leave the House of Siam satisfied. If you prefer, we can deliver to your house, apartment or office at no extra charge. Enjoy authentic Thai cuisine in Boston's historic South End.
We are competing in
-
(created by natarmota on November 15, 2007)
Write a review Ask a question More questions
Reviews
Was this useful? +1
Was this useful? -1
The food is good, but the service is the worst EVER! I have both eaten-in and had delivery, and the service is the worst I have ever experienced! I ordered delivery today (2 orders of pad thai) and when it showed up an hour later it was $3 more than what they said it would be. When I asked why it was $3 more the "delivery guy" said, "people here don't tip, so we charge more to come here." PS: my office is literally three blocks from the restaurant...AND I ALWAYS TIP! The guy came an hour later (and I called as soon as they opened @ 11:30) When I told him that I didn't think there was a delivery charge (see their claim on this web site "no extra charge for delivery"), the guy said, "I am the owner, you don't tip here, so we charge more. these drivers have to pay gas and you don't tip. gas is very expensive!!!" THIS IS THE OWNER OF THE RESTAURANT yelling at me about other people in my office building not tipping and about drivers having to pay for their own gas? When I told him that he should be ashamed as the owner to talk to a customer about tip money and to charge more than what they said, and that this was all made worse by the fact that he is the owner, he told me that I should be ashamed because I was only giving him a $1 tip! When I called to complain they confirmed that he was one of the owners and said his name is "Joe Thailand"... and then the guy just kept repeating "yes" after everything I said. How annoying!
There are a lot of good restaurants in Boston where they care about their customers...this is not one of them! Stay away from these rude people!
